The challenge
Clinical research relies on long, validated patient questionnaires. Paper and web forms lead to drop-offs and incomplete answers, and any digital alternative must protect patient data and meet strict regulations.
Our solution
We led a scoping phase covering market analysis, a comparison of open-source and cloud chatbot frameworks, and regulatory and technical requirements including GDPR, HIPAA, 21 CFR Part 11, encryption and multilingual support.
We then built a prototype that processes questionnaire documents into structured surveys and runs real-time patient conversations with an open large language model, plus a playground for researchers to test surveys.
What we delivered
- Market and framework analysis
- Regulatory and functional requirements
- Questionnaire-to-survey processing pipeline
- Real-time conversational agent API
- Researcher playground UI
The impact
- A validated approach for conversational patient surveys
- A clear regulatory roadmap before full development
- A working prototype to test with researchers